What is GoRoutes?

GoRoutes is a platform that connects customers with local delivery drivers for fast and reliable delivery services.

How does GoRoutes work?

GoRoutes works by allowing customers to place delivery requests through our website or mobile app. These requests are then matched with available drivers in the area who can fulfill the delivery.

What types of items can I have delivered?

GoRoutes can deliver a wide range of items, including groceries, packages, documents, and more. However, there are certain restrictions on hazardous materials and prohibited items.

How long does delivery usually take?

Delivery times can vary depending on the distance and availability of drivers. In general, we strive to provide fast and efficient delivery within a reasonable timeframe.

What is carpooling?

Carpooling is the practice of sharing a car with other individuals for commuting or traveling together, typically to save costs and reduce traffic congestion.

How does carpooling work?

Carpooling works by connecting individuals who have similar commuting routes or travel destinations. They can coordinate and share rides, splitting the costs and reducing the number of vehicles on the road.

Is carpooling safe?

Carpooling can be safe when certain precautions are taken. It is important to choose reliable carpool partners, establish clear communication, and follow safety guidelines such as wearing seatbelts and adhering to traffic rules.

How is the base price calculated?

The base price is calculated based on the distance of the delivery and the type of item being delivered. It takes into account factors such as fuel costs and driver compensation.

How is the door-to-door price calculated?

The door-to-door price is calculated based on the distance between the pickup location and the delivery location. This is set by the driver and not regulated.

What additional services are available and how are they priced?

Additional services such as express delivery or special handling of fragile items may incur extra charges. The pricing for these services is determined based on the specific requirements and additional resources needed.

Is there a service fee?

Yes, there is a service fee added to the total price. The service fee is a percentage of the base price and covers administrative costs and platform maintenance.

Are taxes applied to the pricing?

Taxes may be applied depending on the pickup province. The specific tax rate and regulations are determined by the local government and are added to the total price.